Marquorum keeps direct commission, second-tier commission, adjustments, and payouts in one affiliate ledger. The published offer schedule bound to an eligible event controls the result. A dashboard estimate or general article cannot replace that event-specific schedule and evidence.
Calculate direct commission
The current direct rate is 30 percent. It applies to the eligible collected subscription revenue after discounts credits refunds disputes chargebacks and transaction taxes. The calculation is made after discounts and credits, and it excludes amounts that do not remain eligible collected subscription revenue.
For a simple illustration, if an eligible collected subscription amount is USD 100 after the applicable customer discount and exclusions, a 30 percent rate produces USD 30 of commission before any later refund, dispute, chargeback, or adjustment. This is an arithmetic example, not a promise that a particular plan, customer, or event is eligible.
Transaction taxes, refunds, disputes, chargebacks, and ineligible credits do not become commissionable customer revenue. Payment-processing fees and product operating costs do not reduce the approved commission base unless a later published schedule explicitly changes the rule.
Understand the lifetime boundary
The direct duration is customer subscription lifetime while payments remain eligible. "For life" refers to the attributed customer's eligible subscription relationship under the published policy. It does not mean the affiliate's own lifetime, a guaranteed payment term, or commission after the customer stops paying.
Eligible upgrades and reactivations can continue or resume commission when the attribution and product event remain within the current rules. Cross-product purchases can create commission only when the other product is a current commissionable Marquorum offer and the event satisfies its schedule.
A later valid creator touch can change attribution for a later purchase under the winning-touch policy. Marquorum does not promise permanent ownership of a customer.
Read commission states in order
A recorded customer event can enter review before it becomes payable. The ledger should distinguish a newly recorded or pending amount from an eligible, held, payable, batched, paid, adjusted, reversed, or otherwise resolved amount. The exact customer-facing labels may group internal states, but they must not present an unverified estimate as money already payable.
Use event history to see when the state changed and why an adjustment is connected. A change in state is not necessarily an error. Refunds, disputes, chargebacks, fraud review, product reconciliation, country or tax requirements, and the governing schedule can all affect eligibility.
If the dashboard lacks an explanation for a material change, preserve the event reference and open a support case. Do not rely on a screenshot of an earlier pending amount as proof that it had become payable.
Account for the hold
Eligible commission is subject to a 30-day hold. The hold lets product payment, refund, dispute, and reconciliation evidence settle before an amount enters a payout-ready period.
The hold begins under the event's governing rule, not when the affiliate happens to open the dashboard. A held commission is recorded but not yet payable. Reaching the payout minimum does not remove a hold or make an ineligible event payable.
If the hold appears longer than expected, check the event date, current state, refund or dispute history, and whether the amount is awaiting a complete prior-month payout period. Support can review the private evidence but cannot promise a payout before eligibility is established.
Understand second-tier commission
The current second-tier rate is 5 percent. Its basis is eligible commission earned by the affiliate you referred not customer revenue. It is not 5 percent of the referred affiliate's customer revenue and does not reduce that affiliate's own approved commission.
The duration is while the referred affiliate keeps earning eligible commission and both relationships remain eligible. If the referred affiliate stops earning eligible Marquorum commission, the second-tier amount also stops. If either relationship becomes ineligible under the published rules, a later amount is not created merely because the original referral existed.
An eligible affiliate referral can be claimed within 30. The system needs verifiable evidence of the referral before activation. Do not fabricate or backdate a relationship.
Second-tier commission enters the same unified balance and remains subject to eligibility, hold, adjustment, payout minimum, and payout processing rules.
Understand adjustments and reversals
An adjustment preserves the reason and relationship to the original event. A full refund or chargeback can reverse the commission created by that payment. A partial refund can create a proportional adjustment when the schedule requires it. Reconciliation can correct a duplicate, currency, or provider-state error without deleting the history.
Marquorum should not silently rewrite a paid or payable amount. Corrections remain auditable. If an adjustment would create a negative balance, the current schedule and ledger rules control how future eligible commission is applied.
Report a commission discrepancy
Open the commission detail and collect the event reference, product, state, amount, currency, and relevant date. If you have customer-provided evidence, remove full card or bank details. Open a verified Marquorum support case and explain the expected result and the rule you believe applies.
Public knowledge can explain the calculation. A specific attribution or commission dispute requires the signed product event, offer schedule snapshot, ledger history, and authorized human review.